** If you need to cancel holds that are "Ready for pick up" or "Shipped", please contact us by online form or chat or phone 905-546-3200.
Visit hpl.ca and click My HPL.
Select Log in to Catalogue to access your personal account.
Log in to your HPL account with your library barcode, and PIN.
Click On Hold to access your holds.
You will see a list of your hold items. Select the items you would like to cancel, and a new option will pop up along the bottom. Click Manage Items and select Cancel Holds.