Your eReader's software version number may be useful when troubleshooting.

To find your eReader's software version:

  1. Go to your Home screen.
  2. Tap the epd_menu_-png.png More icon at the bottom of the screen.More_callout-01.png

  3. Tap Settings.

  4. Tap Device information.

  5. Beside 'Software version', you'll see your eReader's version number.
    A version number will look something like this: "4.23.15444 (261d8abaec, 7/27/20)"