FAQ

Due dates during COVID-19 Pandemic
The Hamilton Public Library's due dates during COVID-19 Pandemic: Due dates for physical materials are now 28 days, including Express Books and DVDs....
Mon, Jan 18, 2021 at 10:41 AM
Will I accumulate fines while the library is closed?
All HPL branches are now open. No fines are issued between March 15, 2020 and Dec 31, 2021. See Fines and Fees FAQ for more information. See our website fo...
Wed, Jan 27, 2021 at 3:40 PM
I dropped off an item. Why is it still checked out to me?
Our drop boxes are regularly being emptied. All library materials are quarantined for 72 hours before being checked in, so it may take a few days for the up...
Mon, Jan 18, 2021 at 10:44 AM
Suggestions for purchase during the COVID-19 Pandemic.
Due to current events we are suspending our Suggest for Purchase online option until further notice. We apologize for any inconvenience. See our website f...
Mon, Jan 18, 2021 at 10:42 AM
Material Donations to the Library
The Hamilton Public Library does not accept material donations. However, there are a number of agencies, thrift stores and care facilities that accept donat...
Wed, Jan 27, 2021 at 3:42 PM
What services are available during the COVID-19 Pandemic?
Good news! HPL branches are open! Visit your local library branch to browse, pick up holds, Grab and Go bags, use a computer and print, scan, and copy.  Th...
Wed, Feb 24, 2021 at 4:39 PM
Are there any library programs taking place during the COVID-19 Pandemic?
There are programs taking place online throughout the pandemic, including book clubs and storytimes. Visit the events page on hpl.ca for a complete list and...
Wed, Jan 27, 2021 at 3:43 PM
I received a call asking if I’d like Friendly Calling. Were they from the library?
Yes, Library staff are calling seniors as a friendly check-in. This Friendly Calling Service is an outreach initiative while the Library is closed. If you...
Tue, Jun 9, 2020 at 3:27 PM
Canada Emergency Response Benefit
The Government of Canada launched the Canada Emergency Response Benefit (CERB) in response to the COVID-19 outbreak. The Government has translated 10 questi...
Tue, Jun 9, 2020 at 3:28 PM
Accessing Curbside Pickup at Reciprocal Library Systems
You can access curbside library pickup services at the systems listed below with your Hamilton Public Library Card if you are set up for reciprocal borrowin...
Wed, Jan 27, 2021 at 3:42 PM