Troubleshooting

Some tips and tricks for solving your issues with eBooks and eAudiobooks

ADE: How to Transfer Library Books to an eReader using Adobe Digital Editions
How to transfer using ADE Connect your ereader to your computer. Install and authorize Adobe Digital Editions (ADE) on your computer. Download an EPUB o...
Tue, Sep 26, 2023 at 7:11 PM
Kanopy: Mobile App Compatibility
A Kanopy app is currently available for the mobile devices below. Click on the links to find more information on how to access and use these. iOS devices ...
Tue, Sep 19, 2023 at 7:22 PM
Kanopy: Smart TV Device Compatibility
A Kanopy app is currently available for the TV devices below. Click on the links to find more information on how to access and use these. Apple TV and Air...
Tue, Sep 19, 2023 at 7:25 PM
Kanopy: Watching Kanopy on Amazon Fire TV
To get started, download the Kanopy app from the Amazon Fire TV store to your device. You will need a Kanopy account that is connected to a participating li...
Tue, Sep 19, 2023 at 7:27 PM
Kanopy: Watching Kanopy on Chromecast
Using the iOS/Android app Before you start casting, please ensure: Your smartphone or tablet is connected to the same WiFi network as your Chromecast ...
Tue, Sep 19, 2023 at 7:28 PM
Kanopy: Watching Kanopy on Samsung Smart TV
To get started, download the Kanopy app to your Samsung Smart TV. You can find this by searching for Kanopy in the Apps section of your Samsung Smart TV, or...
Tue, Sep 26, 2023 at 7:12 PM
Kobo: How to Find Your eReader's Software Version
Your eReader's software version number may be useful when troubleshooting. To find your eReader's software version: Go to your Home screen. Tap ...
Fri, Sep 22, 2023 at 9:55 AM
Kobo: How to Repair your Kobo Account on your Kobo eReader
If your eReader is missing books, try repairing your Kobo account.  Before you start, you'll need access to a Wi Fi connection.  Go to your Home scre...
Fri, Sep 22, 2023 at 9:42 AM
Kobo: How to Reset your Kobo eReader
If you reset your eReader, you'll: Remove all books from your eReader. Any books you purchased from Kobo can be re-downloaded after a factory reset. ...
Fri, Sep 22, 2023 at 9:40 AM
Kobo: Overdrive-supported eReaders
If you're an avid reader, you'll love the convenience of having access to thousands of eBooks and audiobooks right at your fingertips. With Kobo'...
Fri, Sep 22, 2023 at 10:12 AM