Hamilton Public Library

Chatbot 1

• About the Chatbot

Support HPL 1

• Volunteer at HPL

Employment Opportunities at HPL 1

• Employment Opportunities at HPL

Borrowing 10

• Resetting the borrowing period
• Setting up the Libby App (Apple)
• eBook Due Dates
• Borrowing eBooks on Kindle Device
• Partner Library Borrowing - Burlington, Kingston Frontenac, London, Mississauga & Ottawa

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Getting Started 3

• Getting Started with eBooks and eAudiobooks
• Getting started with the Libby App
• Device Compatibility - eBooks & eAudiobooks

Troubleshooting 13

• ADE: Transferring Library Books to an eReader using Adobe Digital Editions
• Kanopy: Mobile App Compatibility
• Kanopy: Smart TV Device Compatibility
• Kanopy: Watching Kanopy on Amazon Fire TV
• Kanopy: Watching Kanopy on Chromecast

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Hamilton Museums 2

• Hamilton Museum Access
• Art Gallery of Hamilton Family Pass

Red Book of Hamilton 2

• The Red Book - Accessing Community Information
• The Red Book of Community Information

Library Card 7

• Error messages when applying for a library card online
• Finding a Library Card number
• Getting a Library Card
• Getting an online library card
• I already have a Hamilton Public Library card. Do I need an online library card number to access HPL’s digital content?

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Account Login Issues 2

• Retrieving your library card PIN
• My library card number doesn't work

Holds FAQ 3

• Cancelling Your Holds in Bibliocommons
• Changing the Hold Pickup Location in Bibliocommons
• Placing holds and managing your HPL account

Fines/Fees 1

• Fines and Fees FAQ's

Updating Account Information 1

• Updating Account Information

Public policies 5

• Privacy Policy for Library Customers
• Collections Policy
• Borrowing policy
• Media Release Fine and Fees
• Food and Drink at HPL branches

FAQ 3

• Vaccine Certificates
• HPL Seeking Contributions to Hamilton COVID-19 Archive
• Vaccine Clinics

Digital Collection 4

• Hoopla Comics
• RBdigital Magazines
• Getting Started with PressReader
• Hoopla

Makerspaces 3

• Hamilton Spectator Historical by ProQuest
• Makerspace 3D Printing and Laser Cutting Services
• Makerspace In-Person Bookings

Book Club kits 3

• Book Club Kits
• Book Club FAQ's
• HPL Branch Hours

Bookmobiles 1

• Bookmobile FAQ's

Printing, Copying, Scanning & Lamination 2

• Lamination Service
• Print on the Go, Printing, Photocopying and Scanning

Collections 2

• Suggest for Purchase
• Using the HPL Catalogue to search for items

Extended Access 1

• Extended Access Service

Branches as Cooling Centres 1

• Hamilton Cooling Centers and Water Bottle filling Stations.

Branches as Warming Centres 1

• Hamilton Warming Centres

Computer and Printing Services at HPL 0

Service Fees 1

• HPL Service Fees Policy

Media Release 2

• CHCH Interview with CEO and Chief Librarian, Paul Takala
• BAA vs Tech Drop-in

Visiting the Library 2

• Library Visit Program
• After Hours Study Halls

HPL Programming Suggestions 1

• HPL Programming Suggestions

HPL Programs and Registration 1

• HPL Programs and Registration